Are you listening?

I was going to write an article for my coaching clients and for my team and talk about the importance of listening, not only to our peers and co-workers, but our clients as well.  I think that the gap between mediocracy and success are defined by a fine line that is made up of a number of components.  Obviously, having talent in ones field goes a long way, but what truly separates someone who succeeds and someone who is very successful could be defined by one simple component…. Listening.  Are you always listening to what others around you are saying?  Are you taking the time to digest what they say, pull out the larger ideas, or nuggets, so that you know what to focus on when you are working on something?  Are you listening to someone else’s goals and vision to know how to incorporate it into your everyday life?  I think many of us move forward in this fast paced world and focus on what we feel is important and what will help drive our success rather than listening to others and finding that one thing that is important to the other person as well.

It is said that communication is the cornerstone of a good relationship.  If that is true then communication is not just speaking, but listening as well.  I recently came across a blog post by Ram Charan titled “The Discipline of Listening.”  In his blog post, Charan talks about the importance of listening in our everyday business lives.  For  those of us in the real estate field (and others that are not), our jobs are to focus on what our clients wants and needs are.  If you are talking at your clients about what they should be buying or selling, then are you truly meeting their needs?  Are you truly helping them or are you just focused on your goal of getting a deal closed?  If you focus on the client and LISTEN to what they are saying, you will build a client for life.  To read Charan’s blog post check out The Discipline of Listening.

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